Published on 1 July 2023

As of 1 July Western Health became a designated mental health service, with the services and staff transitioned over to now be part of Western Health from:

  • Mid-West Area Mental Health,
  • components of the Aged Persons Mental Health Program (previously part of NorthWestern Mental Health), and
  • the Footscray Emergency Mental Health team (previously part of Mercy Mental Health).

A huge welcome to 671 new Western Health colleagues, working across 16 different services!

This is a significant and exciting milestone in the journey to provide more accessible, responsive and well-resourced mental health service delivery for Victorians in the western metropolitan region of Melbourne. This disaggregation arose from findings of the Royal Commission into Victoria’s Mental Health System.

Our Mental Health & Wellbeing leadership team

Mental Health & Wellbeing is a new division at Western Health within the Operations Directorate. Key members of the senior leadership team are:

  • Paula Stephenson, General Manager, Mental Health & Wellbeing
  • Ryan Dube, Director of Nursing Mental Health & Wellbeing
  • Dr Naveen Thomas, Clinical Services Director, Mental Health & Wellbeing
  • Jolene Geh, Divisional Director, Mental Health & Wellbeing

Key points for our new Mental Health & Wellbeing colleagues:

Education & training:

  • Your mandatory training records are being transferred to our WeLearn portal. You do not need to repeat your mandatory training or complete any additional education
  • All staff will receive orientation. Manager orientation will focus on RosterOn, HeWS, RiskMan, PPGs. All staff will receive a welcome pack and particpate in other orientation activities.
  • Digital training will be delivered using quick reference guides and facilitated through your facility’s transition champion.

Rostering and pay:

  • You will be given a new employee number when you transition to Western Health.
  • Your RosterOn access will commence once your employment has commenced at Western Health – and this depends on your current pay run. For the N run this will commence from 3 July 2023, for H run employees this will commence 10th July 2023. Please continue to enter any prospective changes into RosterOn whilst your Royal Melbourne Hospital (RMH) RosterOn access is active – this data will then be migrated across to your Western Health RosterOn record.
  • Your accrued annual leave, personal leave and other accruals will be recognised by Western Health and will transfer with you.
  • Your Maxxia account will be transferred to Western Health and this will include car leases.

Systems and processes:

  • A new name badge will be issued to all staff as part of their welcome pack.
  • You will have a new Western Health email address, which ends in @wh.org.au, you are encouraged to use this now and you will need to use this to access Western Health systems.
  • There will be a period where previous emails can be accessed, and any emails sent to your old email account will be directly forwarded on your new Western Health account. 
  • If you have any IT or technology issues, Western Health IT will be able to assist you. Contact them either via email: servicedesk@wh.org.au, phone: 8345 6777 or the Help Desk portal.
  • From midnight 1 July 2023, all incidents that occur in mental health and wellbeing services will need to be entered on the Western Health Riskman system that can be accessed here WesternHealth – Sign In (wh.org.au). Access to Riskman for all staff is via your new Western Health email address. For further information regarding accessing Riskman, please refer to ‘Accessing Riskman System’. For further information regarding the MH location set-up in Riskman, please see ‘Mental Health Wellbeing Locations’
  • For more information on clinical governance please also refer to the Live Best Care site.

Please click here for more information and QRGs. We are confident that you will be made to feel very welcome and are supported to successfully become part of the Western Health team.