Dashboard Project

Valuable staff time is currently expended on developing manual reports of metrics, leading to inconsistencies in data visualisation across the organisation, and limiting time staff have available to use this data to inform future improvement.

The Western Health Dashboard Project is an opportunity to consolidate, simplify, and visualise the reporting functionality through Power BI Service.  The Dashboards will be viewable at different levels (Executive, Director, Operational Manager, Line Manager) with the relevant viewing privileges, will incorporate data across the 4 overarching domains of Access & Flow, Finance & Resources, People & Culture, and Quality & Safety, and will be flexible in design to include metrics relevant to the specific area. The dashboards will be as close to real-time as possible and metrics will align with the Western Health 2021-23 Strategic Directions and 2020-23 Best Care Action Plan.

This project will enable business with the right tools that will drive clinical outcomes, staff collaboration, business efficiencies, and visibility to analyse key performance indicators. The Dashboards will support staff with the provision of Best Care and optimise the responsiveness of the health service to the growing needs for the future people of the west.

Aim:

The project aims to develop a series of Dashboards that will support achievement of the following objectives:

• Streamlined staff access to correct and meaningful data
  • Power BI Service installation
  • Provide staff with an easy to navigate snapshot overview of performance across the 4 overarching domains of Access & Flow, Finance & Resources, People & Culture, and Quality & Safety
  • Enhanced flexibility with metric selection to support data being meaningful to local area
  • Enhanced ability to apply filters to support viewing of data variation over time
  • Ability to aggregate data across different levels (individual patient, local area/ward, unit, division, directorate, site, organisation)
  • Metrics as close to real-time as possible
• Increased staff knowledge of data source
• Enhanced staff trust in reported performance data
• Increased staff engagement at all levels with monitoring key performance indicators
• Enhanced data interpretation capability
• Reduced staff time expended on developing performance reports
• Reduced requests to Performance Unit for bespoke reports