Published on 1 August 2022

To ensure we maintain vigilance in mask compliance within all Western Health clinical areas, and to decrease the risk of occupational violence and aggression commencing today a new “Planned Code Grey – MASK” has been established.

A Planned Code Grey – MASK can be initiated by the local clinical area by contacting the security response team leader:

  • Sunshine – 0432 758 929
  • Footscray – 0417 037 873
  • Williamstown – 0403 579 530
  • Bacchus Marsh – 0401 323 289
  • Melton – 0479 182 088

If the requestor is unable to contact the Security Response Team Leader, please contact switchboard on “2222” stating:

  • Planned Code Grey – Mask
  • Location (ward, bed number) and campus
  • Contact number to enable the Security Response Team Leader to contact them.

The Security Response Team Leader will assign one security officer to attend the location as soon as they are able to, to support the clinical staff to deescalate / resolve the situation.

Further information can be found within the Visitation QRG.