Western Health has released our new scrubs – check out the video! The new scrubs aim to promote a professional public image and foster a sense of belonging and pride among our nurses and midwives. It can also make it easier for members of the public to identify staff.
The new scrubs were designed in consultation with staff and consumers. Staff told us they wanted our scrubs to come in a greater variety of design and fit options, including various pocket combinations and different necklines and trouser styles. They also wanted to have the option of soft and wrinkle-free material that is easy-care.
The new scrubs come in four different colours to help patients identify some of the clinical professionals within our health service. Our nurses and midwives will be in ‘true navy’ blue. There is also the option to order an embroidered logo with the name of your profession on the new scrubs. The colours and embroidered logo aim to help identify professions and support a sense of belonging and pride.
How do I order the new scrubs?
Visit the staff intranet page to order your new scrubs. We recommend you view the Western Health Scrub Ordering Guide to help you complete your order. There are lots of different styles and options to suit your individual needs.
You can also order via the Airmed website.
Please check the sizing guide, as the sizes run small.
The ordering guide will help you select the right colour for your profession and the embroidered logo with the name of your profession.
Why do we need different colours for each professional group?
Whilst our nurses and midwives will have ‘true navy’ scrubs, other professions will be in different colours. Our doctors in black, allied health therapy in ‘Gibraltar blue’ and allied health sciences in khaki.
We asked our consumers and patients if they would prefer one colour or a range of colours to help them identify some of the different clinical professionals within our health service.
Most consumers told us they would prefer colour as a way that help them identify some of the health professionals that work within our health system.
Can I buy the colour that aligns with my profession, but not get the embroidery?
Yes, you can. The logo with your profession’s name is designed to further enhance our consumers’ ability to identify different health professionals within our health service. While it is encouraged to order embroidery, it’s not mandatory.
Can I continue to wear the old Western Health scrubs or my own scrubs from different suppliers to work?
Yes. The new scrubs are not mandatory to purchase. You can continue wearing your own scrubs.
How much do the scrubs cost?
The Airmed scrubs range in price from $49 for tops to $60 for pants.
Will the embroidery have an additional cost?
Yes. To add the embroidered logo to your scrubs it will cost $8 per top. Find more information on the Airmed website.
Can I get a discount on the new scrubs?
Airmed has a special introductory offer of 15% off for staff. Please note, staff must use their Western Health email address (wh.org.au) to receive the discount.
What size should I get?
Visit the Airmed website for the sizing guide.
One of the advantages of the Airmed scrubs is that you can buy a different sized top and trousers.
Western Health staff have advised that based on their experience the sizing runs small in the Airmed scrubs and have purchased one size larger than their usual size.
How long will it take for my order to arrive?
Different garments have different manufacturing times. Scrubs that have the Western Health embroidered logo take 2-3 weeks from the time you order to when your scrubs will arrive.
Can I claim the cost of the new scrubs back on my tax return?
If you ordered your scrubs before 30 June 2024, you can claim back on your tax return for the 2023/2024 period. This will continue to be the case each financial year at tax time. Please consult your accountant or seek professional advice for more information.
Do I have to get the new scrubs, or can I still order the old Western Health scrubs from the Western Health Uniform Portal?
We are phasing these scrubs out. We are encouraging staff to consider purchasing the new scrubs, however you can continue to wear your existing scrubs, including scrubs purchased from other suppliers. The new scrubs are not mandatory.
I ordered the new scrubs, but they don’t fit, how do I return or exchange them? Or get a refund?
Airmed items with embroidery cannot be returned. They are considered a final sale (unless deemed faulty). For items that do not have embroidery, staff can send the items back to: Airmed Scrubs Pty Ltd PO BOX 2118 Spotswood VIC 3015.
Staff are responsible for the cost of shipping the item back to Airmed.
Read the Airmed returns policy.
Items that are purchased on sale can only be returned for an exchange or store credit.
My scrubs are faulty, what should I do?
Send your items back to Airmed Scrubs Pty Ltd PO BOX 2118 Spotswood VIC 3015.
More information on the Airmed returns policy is on the Airmed website.
I already have an Airmed account, can I buy the Western Health scrubs using my login?
You’ll need to set up a team account to purchase the Western Health scrubs. You simply click on the Team Order section of the Airmed website and follow the instructions. You can also follow the Western Health Scrub Ordering Guide.
I have feedback on the new scrubs, who can I contact?
You can provide feedback to Airmed via email: [email protected]