Published on 1 December 2022

Western Health in partnership with VMIA are creating the Best Care Excellence & Improvement Project. The project aims to demonstrate how each staff member is a fundamental contributor to creating a culture of continuous improvement and driving the responsibility for improvement and change to every staff member.

7 interactive We-Learn modules will include facilitating and teaching skills in improvement, innovation, and the role of ‘human factors’ in healthcare errors, including Safety I and Safety II.

The learning modules will be released in a phased approach which will include

  1. Live Best Care Module
  2. Patient Experience and Engagement
  3. Effective communication, Staff Engagement and Empowerment
  4. Risk Identification, Incident Management and Open Disclosure
  5. Clinical Practice Improvement, Project Management and Clinical Innovation
  6. Clinical Informatics, Systems Thinking, Process Improvement and Change Management
  7. Data Analysis and Application

Look out for us during our launch week starting the 05/12/2022, the team will be showcasing the project through information stalls across Western Health

  • 05/12 Monday Footscray
  • 06/12 Tuesday Sunshine & JKWC
  • 07/12 Wednesday Footscray
  • 08/12 Thursday Sunshine & JKWC
  • 09/12 Friday Williamstown

There will also be 2 zoom drop-in session for those unable to attend the stalls

For more information visit the Live Best Care site Best Care Excellence & Improvement Project – Live Best Care (wh.org.au)