Quality systems supporting our staff to lead, drive and model the behaviours to enhance Person-Centred, Co-ordinated, Right and Safe Care are grouped under five headings (or pillars) with ‘Consumer First’ at the centre:
- Consumer First … partnering with consumers to plan, deliver, evaluate and improve best care
- Leadership … leading the governance and culture of best care within integrated and outcome focused committee and organisational structures
- Process … the translation and monitoring of external standards and best available evidence into process and practice
- Workforce … supporting the capability of staff to plan, deliver, evaluate and improve best care
- Improvement … purposeful information collection, monitoring, practice improvement and risk management from incidents, audits and indicators
Have a look below at our Top 10 Tips for using our Quality Systems. Click on the tabs to the right for more information.
Top 10 Tips
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1. Best Care Framework
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2. Risk Management - Riskman & Risk Register
Click here or on the image to access and download this top tip, with accessible links.
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3. Prompt - PPGs
Click here or on the image to access and download this top tip, with accessible links.
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4. Live Best Care Site - Accreditation
Click here or on the image to access and download this top tip, with accessible links.
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5. Workforce Competency
Click here or on the image to access and download this top tip, with accessible links.
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6. Consumer Feedback
Click here or on the image to access and download this top tip, with accessible links.
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7. Improvement - Life QI
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8. Dashboards
Click here or on the image to access and download this top tip, with accessible links.
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9. Knowing How We're Doing Board
Click here or on the image to access and download this top tip, with accessible links.
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10. Best Care Committee
Click here or on the image to access and download this top tip, with accessible links.
