Events

To support Western Health’s vision of best care, the Auditing Best Care (ABC) audit is a tool used to monitor our delivery of Best Care and provides us with an opportunity to identify areas for improvement on how we deliver that care.

ABC Audit day will be held across most inpatient areas across Western Health on Tuesday 14th May 2024.

The audit is to be completed at the following locations:
– All inpatient areas at Footscray, Sunshine, Williamstown and Bacchus Marsh Hospitals
– Short Stay Units (SSUs) at Footscray and Sunshine Hospitals

As part of BAU Accreditation Readiness activity, a NSQHS Standard of the Month program has been introduced. This involves a focus on one Standard per month, with communications and walkarounds to help staff be aware of how Best Care at Western Health reflects this Standard, to ask staff possible Surveyor questions and answers, and to walk in a Surveyor’s shoes to see what WH practice looks like.

We are excited that NSQHS Standard 7: Blood Management is to be the focus of April’s Standard of the month. This will run from Tuesday 2 April to Friday 26 April. Look out for friendly Fab 5 Team Members, Best Care Co-ordinators, and other staff who will visit clinical areas/departments to discuss Blood Management with you.

Click here to view a calendar of Blood Management Standard of the Month activity.​

Our aim is to have every clinical department/service across Western Health visited within the month. Click here to access the NSQHS Std 7 Walkaround template that includes Q&As plus a checklist of ‘what can you see’. This template can be used at any time by staff to keep Accreditation Ready for NSQHS Std Accreditation Survey.

To get up-to-date with accreditation readiness and Blood Management, read the NSQHS Std 7: Blood Management Bulletin. An ‘at a glance’ one pager on the Standard is also available and will be distributed on walkarounds.

Visit the ‘Are you ready for NSQHS Accreditation’ page on our Live Best Care site at  NSQHS Standard Assessment page at https://westerly.wh.org.au/livebestcare/are-you-ready-for-nsqhs-accreditation-2/  or use the following QR Code to find out more about NSQHS Standard Readiness.

As part of BAU Accreditation Readiness activity, a NSQHS Standard of the Month program has been introduced. This involves a focus on one Standard per month, with communications and walkarounds to help staff be aware of how Best Care at Western Health reflects this Standard, to ask staff possible Surveyor questions and answers, and to walk in a Surveyor’s shoes to see what WH practice looks like.​

We are excited that NSQHS Standard 6: Communicating for Safety is to be the focus of the first Standard of the month. This will run from Monday 4 March to Friday 29 March. Look out for friendly Best Care Co-ordinators, Fab 5 team members, and other staff who will visit clinical areas/departments to discuss Communicating for Safety with you.

Click here to view a calendar of Communicating for Safety Standard of the Month activity.​

Our aim is to have every clinical department/service across Western Health visited within the month. Click here to access the NSQHS Std 6 Walkaround template that includes Q&As plus a checklist of ‘what can you see’. This template can be used at any time by staff to keep Accreditation Ready for NSQHS Std Accreditation Survey.​

During the month, we will also have a specific focus (with prizes) on the use of Communication Boards and staff engagement in the new Clinical Handover training module.​

To get up-to-date with accreditation readiness and Communicating for Safety, read the NSQHS Std 6: Communicating for Safety Bulletin. An ‘at a glance’ one pager on the Standard is also available and will be distributed on walkarounds.​

Visit the ‘Are you ready for NSQHS Accreditation’ page on our Live Best Care site at  NSQHS Standard Assessment page at https://westerly.wh.org.au/livebestcare/are-you-ready-for-nsqhs-accreditation-2/  or use the following QR Code to find out more about NSQHS Standard Readiness.

Best Care Week this year will be from 8-10 November 2023. The Best Care Governance and Support team will be out and about, showcasing resources regarding accreditation, improvement and quality systems utilised across our organisation to support the provision of Best Care.

It is a great opportunity to chat to the Best Care team and tell us ‘What Best Care means to you’ and have all your BestCare questions answered.

Best Care Week will conclude on Friday with the announcement of the Best Care Awards. These awards recognise teams and individuals who have led initiatives that improve how we provide person-centred, co0ordinated, Safe and right care, how we provide Best Care.

An upgrade to the Riskman system is planned to occur on 1 August 2023.

For more details, please refer to the Riskman System page on the Live Best Care site: Riskman System

As part of Accreditation Readiness activity, a NSQHS Standard of the Fortnight initiative has been introduced. This involves a focus on one Standard per fortnight, with communications and walkarounds to help staff be aware of how Best Care at Western Health reflects this Standard, to ask staff possible Surveyor questions and answers, and to walk in a Surveyor’s shoes to see what WH practice looks like.

We are excited that NSQHS Standard 2: Partnering with Consumers is to be the focus of the eighth Standard of the fortnight (week). This will run from Monday 26 June to Sunday 2 July. Look out for friendly Best Care Co-ordinators, Fab 5 team members and other staff who will pop into clinical areas/departments to talk with you about Partnering with Consumers.

Our aim is to have every clinical department/service across Western Health visited within the week. Click here to access the NSQHS Std 2 Walkaround template that includes Q&As plus a checklist of ‘what can you see’. Following the end of the week, this template can be used at any time by staff to keep Accreditation Ready for NSQHS Std Accreditation Survey.

To get up-to-date with accreditation readiness and Partnering with Consumers, read the NSQHS Std 2: Partnering with Consumers Bulletin. An Accreditation Readiness Fact Sheet on the Standard is also available and will be distributed on walkarounds.

To really get in the spirit of this Accreditation Standard of the fortnight (week), please feel free to use this Zoom Background in DOS or other meetings you attend between 26 June – 2 July.

A Partnering with Consumers Quiz will also be promoted during the week. Please complete this quiz to demonstrate how well you know Standard 2: Partnering with Consumers for a prize.

Visit our Live Best Care site at  https://westerly.wh.org.au/livebestcare/  or use the following QR Code to find out more about NSQHS Standard Readiness.

To support Western Health’s vision of best care, the Auditing Best Care (ABC) audit is a tool used to monitor our delivery of Best Care and provides us with an opportunity to identify areas for improvement on how we deliver that care.

ABC Audit day will be held across most inpatient areas across Western Health on Wednesday 21st June 2023

The audit is to be completed at the following locations:
– All inpatient areas at Footscray, Sunshine, Williamstown and Bacchus Marsh Hospitals
– Emergency Observation Units (EOUs) at Footscray and Sunshine Hospitals

More information can be found on the ABC audit page: https://westerly.wh.org.au/livebestcare/auditing-best-care-abc-audit/

As part of Accreditation Readiness activity, a NSQHS Standard of the Fortnight initiative has been introduced. This involves a focus on one Standard per fortnight, with communications and walkarounds to help staff be aware of how Best Care at Western Health reflects this Standard, to ask staff possible Surveyor questions and answers, and to walk in a Surveyor’s shoes to see what WH practice looks like.

We are excited that NSQHS Standard 8: Recognising and Responding to Acute Deterioration is to be the focus of the eighth Standard of the fortnight. This will run from Monday 12 June to Sunday 25 June. Look out for friendly Best Care Co-ordinators, Exceptional 8 team members and other staff who will pop into clinical areas/departments to talk with you about Recognising and Responding to Acute Deterioration.

Our aim is to have every clinical department/service across Western Health visited within the two week period. Click here to access the NSQHS Std 8 Walkaround template that includes Q&As plus a checklist of ‘what can you see’. Following the end of the fortnight, this template can be used at any time by staff to keep Accreditation Ready for NSQHS Std Accreditation Survey.

To get up-to-date with accreditation readiness and Deteriorating Patient, read the NSQHS Std 8: Deteriorating Patient Bulletin. An Accreditation Readiness Fact Sheet on the Standard is also available and will be distributed on walkarounds.

To really get in the spirit of this Accreditation Standard of the fortnight, please feel free to use this Zoom Background in DOS or other meetings you attend between 12 June – 25 June.

A Deteriorating Patient Pop Quiz will also be promoted during the fortnight. Please complete this quiz to demonstrate how well you know Standard 8: Deteriorating for a prize.

Visit our Live Best Care site at  https://westerly.wh.org.au/livebestcare/  or use the following QR Code to find out more about NSQHS Standard Readiness.